April 24, 2025

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Customer Value Chain

Executive education’s ‘new normal’ demands different measures

It was the most effective of occasions for masters levels in organization, and the worst of occasions for the organization of executive education. After many yrs of stagnating desire, coronavirus pushed extra graduating college students to remain on for extra diploma programs last yr and inspired many already in work to return to university for even more research.

But the pandemic triggered a meltdown in shorter, non-degree programmes for center and senior supervisors all-around the globe, as businesses cut expending and team shifted their priorities to adapt to the adjustments compelled on them by illness, lockdowns and closures.

As a consequence, the yearly worldwide executive education market — approximated at $2bn in 2019 — fell by a 3rd in the yr to June 2020. Even many of the primary organization educational facilities seasoned a drop in revenues of concerning a 3rd and a 50 percent, and most have been stretched as they sought to adapt their programmes at quick notice with a swap from in-individual to online understanding.

FT Government Education and learning directories 2021

But educational facilities shown considerable innovation, moving educating on the internet, utilizing digital technological know-how to link a broader wide variety of individuals with extra external speakers and associates, and presenting new and topical programmes, including to alumni and wider audiences — sometimes extremely cheaply, or even for free of charge.

Given the excellent pressures on educational facilities and their purchasers, and the disruption to usual practices that would have distorted the final results, the FT made the decision temporarily to suspend its usual yearly rating. This year’s report alternatively seeks to describe and analyse vital traits, activities and most effective practices across the sector.

It also incorporates two vital sources of information for the first time, to support both equally organization educational facilities and purchasers navigate the “new normal”. The first is a directory — not a rating — which supplies insights into the activities of the primary organization educational facilities. To be qualified for inclusion, each had to be internationally accredited and have a minimal yearly profits from executive education of at least $1m.

The list incorporates 91 worldwide organization educational facilities presenting open enrolment programmes and a hundred providing bespoke programs customised for particular person organisations.

The insights are revealing: a dozen educational facilities display yearly revenues in excess of $20m, in India, China and Mexico as perfectly as Europe and the US. A significant proportion report extremely substantial repeat organization from individuals and corporate clients, delivering a useful measure of purchaser loyalty and pleasure.

Other information gathered consist of the quantity of college students and programs offered in 2020, the extent of partnerships, gender stability in classes, educating hrs and facts of flagship state-of-the-art and common management programmes.

The second innovation this yr is a survey of organisations’ chief understanding officers, to gauge desire. This was performed jointly by the FT and Unicon, the worldwide consortium for university-based mostly executive education, along with the Association to Advance Collegiate Colleges of Enterprise, the European Basis for Administration Progress, and the Culture for Human Source Administration.

The message from purchasers is cautiously optimistic: extra than a quarter explained they supposed to enhance their budgets for executive education this yr, with extra than 50 percent anticipating steady amounts of expending. Much more than 50 percent also explained they would use organization educational facilities as associates for understanding programmes.

Although longstanding topics — headed by leadership and adjust management — keep on being of finest curiosity, pandemic-related problems these types of as resilience and wellbeing have been observed as vital. Insights into variety and inclusion have been also really valued, notably by US organisations.

Only a quarter of respondents thought of on the internet learning was improved than in-individual, but nearly all recognized long term programmes would mainly be blended. The upside is increased versatility for individuals balancing function, family and education and the probable to give teaching to a considerably greater proportion of the workforce, to instil the required new capabilities and to motivate and keep them in uncertain occasions.

There have been two sobering results for organization educational facilities. A substantial proportion of businesses are checking out the use of the developing quantity of different external providers, many of which are “digitally native” and have proved extra flexible in assembly teaching wants.

Just as importantly, chief understanding officers are showing increased want to appraise candidates and scrutinise programmes in extra depth, to align them with organization wants and comprehend the return on expense. That is a topic that also passions the FT, as we find means to assess the benefit of educational facilities in the new era of executive education.

We welcome recommendations from providers, businesses and individuals alike at [email protected].

Andrew Jack is the FT’s worldwide understanding editor