Cigna launches pilot program to address loneliness during COVID-19

Loneliness is among the byproducts of social isolation for the duration of the coronavirus pandemic.

To maximize social connectivity among its Medicare Benefit users, Cigna is launching a pilot program to get to out to them.

The insurer will monitor their general health and fitness and effectively-currently being as effectively as their day by day demands, such as meals, housing and transportation. Buyers will be capable to decide-in to obtain follow-up phone calls from a Cigna representative to help cultivate meaningful connections.

Cigna will also leverage information and analytics to determine MA users who could be at increased risk for health and fitness challenges and difficulties for additional proactive outreach to help reply queries about COVID-19, perform frequent health and fitness checks and triage treatment to a health care expert, if important.

The pilot program will to begin with get to 24,000 of Cigna’s 500,000 Medicare Benefit users, with options for quick expansion.

The Cigna Basis is operating with, and offering, a grant to the organization Convey Smiles to Seniors to offer home made playing cards to inhabitants of senior living facilities. Cigna personnel and their families have designed approximately 2,500 home made playing cards.

WHY THIS Matters

Loneliness impacts health and fitness among all populations and is among the social determinants of health and fitness. Distancing safety measures because of to COVID-19 is exacerbating thoughts of isolation, significantly for inhabitants in numerous senior living communities who are unable to accept visitors below COVID-19 limitations.

THE Larger sized Development

A few in five American grownups, sixty one%, determine as lonely, in accordance to conclusions in Cigna’s 2020 Loneliness Index, from January. This signifies a 7% maximize from 2018.

ON THE Document

“Our deep investigate into loneliness has revealed us the simple correlation concerning our psychological and bodily health and fitness,” stated Dr. Douglas Nemecek, main health care officer, Behavioral Wellness, Cigna. “With so numerous older Individuals living by yourself and sheltering in put correct now, we want to go the further mile to help aid, interact and join with them for the duration of this unprecedented time.”

Twitter: @SusanJMorse
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