November 6, 2024

Flynyc

Customer Value Chain

Siemens cooperates with Atos and Nexthink to turn data into experience

Paris, France May seven 2020

Atos, a global chief in electronic transformation, nowadays announces just one of the world’s major electronic workplace deployments. ”Digital Knowledge Management” has been rolled out collectively with Siemens IT to 300,000 employees in 111 international locations, who are benefiting from big advancements in their electronic workplace transformation, making use of knowledge and boosting their practical experience. The corporations have worked collectively as shut strategic associates dealing with challenge and assistance supply. As a outcome of this now improved endpoint eco-process, Siemens employees’ satisfaction and measured productiveness with their operating environment carries on to increase.

 

Increasing electronic consumer journeys with automation based mostly on pattern recognition

This new workplace alternative applies a knowledge-driven solution for measuring, delivering and enhancing consumer journeys and the day by day practical experience of end users as a result of the info on personnel engagement, based mostly on gathered knowledge and precise opinions. Issue styles and weaknesses in the day by day get the job done-routines are instantly discovered and proactive countermeasures with self-therapeutic mechanisms brought on.

A key driver of these alterations has been the partnership between Atos and Nexthink, the environment chief in electronic consumer practical experience management software program, which provides its know-how in true-time analytics and automation. In partnership with Siemens, the a few corporations are now having automation to a new level driving the electronic transformation.

 

Employees are the key to achievements

The Incubator (business enterprise developer) for this new alternative, business enterprise psychologist Wendelin Zöpfl at Siemens’ Digitalization Enablement Center, factors out, “People are the key asset in our company, empowering them in an improved electronic environment is key to the achievements of Siemens. The target is to deliver best in course excellent and new electronic activities to the workforce, not just know-how wise, but also supporting the particular evolvement and requirements of our employees.”

The new Siemens CIO, Hanna Hennig and Markus Holzheimer, Head of World IT Infrastructure, look at that the mission is on observe: “Atos has not merely supplied us a toolset perfectly in line with our pursuits around getting to be a knowledge-driven enterprise. Optimizing the use of know-how in a sustainable and effective way, merged with reworking the personnel practical experience is an essential creating block for a electronic company, exactly where most can’t nonetheless fathom which potentials lay ahead in adopting this electronic way ahead.

Via the Nexthink partnership and our investment decision in developing environment course know-how in knowledge-driven, automated and proactive conclusion consumer guidance, we are equipped to convey a step adjust to personnel activities for Siemens and other shoppers.” adds Jo Debecker, Govt Vice President and Head of Infrastructure & Info Administration at Atos.

Pedro Bados, CEO and co-founder of Nexthink, sees further probable: “The partnership with Atos, just one of the most ground breaking consulting corporations in conclusion-consumer computing, validates Nexthink know-how as the most strong platform to boost electronic workplaces for thousands and thousands of area and distant staff around the environment. We see all leading organizations, like Siemens and Atos, are now prioritizing the practical experience of employees as part of their electronic transformation plans.” 

Atos – a Leader in Managed Workplace Services

Atos is acknowledged as a global chief in Managed Workplace Services and has a team of fifteen,000 Workplace gurus around the globe. In March 2020, it was positioned as a Leader by Gartner in its Magic Quadrant for Managed Workplace Services for both equally Europe and North America.